Welcome to K-chandelier. This website is operated by Pixel Global Limited. By accessing our website or purchasing from our store, you agree to the following Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a legal guardian.

You may not use our products or website for any illegal or unauthorized purpose.

Product Information

We make every effort to display product information, images, colors, sizes, materials, and descriptions as accurately as possible.

However, slight differences may occur due to screen settings, lighting, photography, product batches, or manual measurements.

Orders and Payments

When you place an order, you agree to provide accurate and complete purchase and account information.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, suspicious, or placed with incorrect information.

Prices and availability are subject to change without notice.

Shipping and Delivery

Shipping times are estimates only and may vary depending on destination, logistics conditions, customs clearance, weather, holidays, or other factors beyond our control.

Please refer to our Shipping Policy for more information.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Installation Responsibility

Lighting products should be installed safely and properly. We recommend using a qualified electrician or professional installer where necessary.

Kchandelier is not responsible for damages, injuries, or losses caused by improper installation, misuse, unauthorized modification, or failure to follow product instructions.

Intellectual Property

All website content, including text, images, graphics, logos, product photos, and design elements, belongs to Kchandelier or its content providers and may not be copied, reproduced, distributed, or used without permission.

Limitation of Liability

To the maximum extent permitted by law, Pixel Global Limited and Kchandelier shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect once posted on this website.

Contact Information

Questions about the Terms of Service should be sent to:

Pixel Global Limited
Kchandelier
RM 10D R1, 10/F, KIN GA IND BUILDING, 9 SAN ON STREET, TUEN MUN, HONG KONG
Email: support@kchandelier.com